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Frequently asked questions
Everything you need to know about Scent Codes, delivery and returns.
What does “inspired by” mean?
Each Scent Code is our own fragrance, created to capture the character of a well-known original. We don’t sell the original perfumes and we aren’t affiliated with the houses that make them. Read more.
Why do Scent Codes last so well?
Traditional eau de parfum is diluted to 20% base oil and 80% alcohol. Our fragrances are built on 30% base oil to 70% alcohol, so the scent is richer and enjoyed for longer.
Which size should I choose?
The full Eau de Parfum is 50ml (R1,150). Le Petit is 12ml (R250): perfect for a handbag, a weekend away, or trying a code before you commit.
Can I get my scent for my home too?
Yes. Many Scent Codes are also available as a reed diffuser, refill, soy candle, room and linen spray, closet scent or fragrance oil. Look for “Also in this scent” on each fragrance page.
How long does delivery take?
All orders are delivered by a reputable courier. We deliver within 2–5 working days of purchase within South Africa. Shipping policy.
Do you ship internationally?
For international deliveries, please contact us at info@scentcodes.co.za and we’ll quote separately.
Can I return a product?
If you’re not happy with an unused product, we offer a refund or exchange within 7 days of receiving it. Items must be unused, in their original condition and packaging. Refund policy.
Do you supply hotels, lodges and spas?
Yes. We offer guest-size amenities, room sprays and scent machines in your chosen Scent Code, with trade and volume pricing on request. Hospitality & trade.
Can I order in bulk?
For bulk orders, please contact us at info@scentcodes.co.za.
Still have a question? Contact us.